It’s no secret that when it comes to facilities management, dealing with disgruntled tenants can take up a huge chunk of time. So that’s why it’s always best to fix problems before they’re spotted and grow into something much more serious. We take you through five quick and easy ways facilities management companies can keep tenants happy.
1) Paint high-traffic walls
Scuffed walls, chipped baseboards, and marked hallway corners might look insignificant, but they have a huge impact on how tenants feel about their building. A few hours of touch-up work can completely refresh the space and all you need is a lick of paint.
Not only will it improve first impressions during house viewings but it reduces complaints from tenants who’ve lived there for some time. It’s a win-win.
2) Fix flickering lights
For tenants, flickering lights mean neglect (and sometimes even danger). Ultimately, it doesn’t look great and makes a stairwell, car park, or reception feel unsafe for everyone. The top facilities management companies are excellent at staying on top of this – and their tenant retention rate speaks for itself. Again, it’s a small task that makes a real difference.
Pro tip: Why not use energy efficient LEDs? They last longer and are cheaper to run.
3) Recaulk around windows, sinks, and bathtubs
Blackened caulk around bathrooms and kitchens will raise a red flag for tenants who, rightly so, will have concerns about mold or leaks. A simple recaulk around units can make a space or room feel fresh. What’s more, it prevents bigger plumbing issues down the line.
4) Sort squeaky hinges
Squeaky doors belong in haunted houses, not tenants’ homes. But above all, it’s just really annoying. And it only takes facility management companies a dab of WD-40 and a few tightening of screws to fix the problem.
5) Secure loose tiles, steps, and railings
Chipped tiles or shaky rails can be a major safety risk. Tenants don’t want injuries, and you don’t need legal or insurance headaches. So make sure you stay on top of any faults or trip hazards to keep your tenants safe and sound.
Are you interested in boosting your tenant satisfaction? Get in touch with our team who are more than happy to take care of your facilities management needs.